Saalt Bliss Guarantee
Replacement & Return Policy
If you're not happy with your Saalt product, we'll send you a replacement you'll love or your money back up to a full year from purchase. Why? We know that learning to use reusables can take time, but we promise to be with you every step of the way. From video tutorials to live tips and personalized help from our dedicated Saalt Coaches, we’re here to help and cheer you to Saalt bliss. Your Saalt(isfaction) guaranteed.
Saalt Cups and Discs:
We’re confident you’re going to love your cup or disc! We know there’s a learning curve with using a new menstrual product, so we’re here to help! Reach out anytime at email@example.com for personalized help to get you to period bliss. Try it out, work with our coaches, and if you’re still not satisfied with your cup or disc after 2 periods, we’ll send you a replacement or refund you for the purchase of your product.* Since Saalt products are regulated as medical devices, we can’t offer returns or exchanges. We will honor a refund for up to one year from the date of purchase, as long as a proof of purchase from an authorized retailer is provided.
To ensure you choose the best fit before you order, check out our Saalt Wear size guide or reach out to our Saalt Gurus at firstname.lastname@example.org for personalized help. If you’re not satisfied with your size, we’ll send you a new pair in another size or refund you for the purchase of your Saalt Wear* within one year of your original order date. For hygienic reasons, Saalt Wear is not eligible for returns. If you're interested in a refund or exchange of your Saalt Wear please click here to use our self-service portal.
*Saalt is not able to refund shipping or import fees/taxes.